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Email Campaigns

Design and send HTML email campaigns to your contact list with open and click tracking.


Requirements

  • At least one verified email sender configured
  • An email service connected (AWS SES, SendGrid, or Postal) — configured by your Admin

Creating a campaign

  1. Go to Marketing → Email Campaigns
  2. Click New Campaign
  3. Fill in the details:
Field Description
Campaign Name Internal name for tracking
Subject Email subject line
From Name Sender name shown to recipients
From Email Must be a verified sender address
Reply-To Optional: address for replies
Contact Group Who to send to
Template Select a saved template or start from scratch
  1. Click Design Email to open the editor

Email editor

The drag-and-drop editor lets you build emails visually without writing HTML:

  • Blocks: drag text, image, button, divider, and spacer blocks
  • Styles: set fonts, colors, padding, and background
  • Preview: toggle between desktop and mobile preview
  • HTML mode: click "Code Editor" to edit raw HTML if needed

Personalization

Use {first_name}, {last_name}, and {email} anywhere in the subject or body to personalize per recipient.


Templates

Save any email design as a Template for reuse:

  1. After designing, click Save as Template
  2. Give it a name
  3. Access saved templates at Marketing → Email Templates

Sending

After designing your email:

  1. Click Back to Campaign
  2. Review the summary (recipient count, subject, sender)
  3. Click Send Now or Schedule

For scheduled campaigns, select the exact date and time. Campaigns are queued via a cron job that runs every minute.


Campaign statuses

Status Meaning
Draft Not yet sent
Scheduled Queued for future delivery
Sending In progress
Sent Completed

Metrics

After sending, click the campaign to see:

Metric Description
Sent Total emails submitted to the email service
Delivered Confirmed delivered (if reported by provider)
Opens Unique opens tracked via pixel
Clicks Link clicks tracked via redirect
Bounces Hard and soft bounces
Unsubscribes Recipients who clicked unsubscribe

Email log

Every sent email is logged. Go to Marketing → Email Log to search by recipient, subject, or status.


Unsubscribe handling

NotifyBulk automatically adds an unsubscribe link to every campaign email. When a recipient clicks it, they are added to the suppression list and will not receive future campaigns.